brand guidelines

Whether you own a business, publish a blog, tweet using an alias, do freelance work, or something else along these lines, you’re likely doing so using a brand.

You may have intentionally created a brand, or it may be something that came naturally and just happened.

Or, like Callahan Communication, it may be a combination of both.

While I intentionally write blog posts and industry articles, built my website, and work with my clients using a brand I created, much of it also just happened because it was natural.

Something that didn’t happen naturally, though, and still takes effort, is keeping that brand.

Which is why this week I wanted to explore creating and following brand guidelines.

I’ve had to work within brand guideline constraints at every company I’ve ever worked for. It’s how we spoke, words we used, the tone we published in, the types of images and creative we promoted, the tactics we used. It was our logos, colors and typography.

And while I’ve owned this business for two years, I’ve never sat down and created brand guidelines for myself.

Since it’s only me, I never really felt the need. I generally used the same colors and font, same tone and types of content and imagery. But over the past few weeks I’ve felt a calling to sit down and create a brand guide book for myself as both something to follow in the future, and something to hold and be proud of.

I Googled “brand guidelines” and came across an article How to Create a Brand Style Guide in 5 Steps. I worked through each of the five steps, some taking a few days while others took just a few minutes. I found that much of it I’ve thought of before, such as my brand story, voice/tone, and logo. But some of it I’d never actually defined, like collecting brand inspiration and actually creating a brand color palette and typography sheet.

So I went to the store, bought poster board and a glue stick, and printed photos, colors, type, and other brand-related elements that inspired me. It made me feel stimulated, encouraged and motivated. It made me feel like, even after two years of working with clients and owning the business, I was actually a business.

And every time I look at that poster board, I get a little flutter in my stomach of excitement and pride.

(I also printed the same things, made some of my guidelines a little more formal, and placed them in plastic sheets in a binder to keep at my desk.)

So again, whether you own a business, publish a blog, tweet using an alias, do freelance work, or something else along these lines, you’re likely doing so using a brand.

And if you haven’t yet, I encourage you to sit down and create a brand style guide. It doesn’t have to be formal. In fact, it can be totally informal. Do whatever format works for, excites and inspires you. Put it somewhere you can see it – saved on your desktop, set as the background of your phone, hung on the wall above your desk, printed and placed in a binder.

Why?

It helps you be consistent. It shows prospective clients and your audience who you are without fail. It translates the heart, soul and mission of what you do into design and style, and should reflect that to others. It helps those who see your website, blogs/articles, social media content, and anything else you put into the universe, as yours. Your company. Your brand.

personalizing your brand

Earlier this week I posted about a chapter I read in Your Music and People: Creative and Considerate Fame by Derek Sivers. Just a few chapters later, I was inspired again and wanted to share it with you.

Because I am guilty of trying to sound big. And I’d venture a guess that, if you’re a freelancer or have your own small side-hustle, you are too.

I’ve struggled with should I say “we” or “I”? Should I speak as myself, or as a brand? Should I make myself sound bigger? Does that make my business better?

Because honestly, I am an agency of one. I am the only one who works for Callahan Communication. And I’ve wondered if that makes me look less legitimate, less trustworthy, and/or less appealing to clients.

So sometimes, when I’m writing a social media post or article for my site, I make myself sound like a larger business. (Which yes, I realize is the opposite stance I take with my blog posts.) But as I read this chapter (pictured above), I realized that while some clients may be turned off by my business of one, it’s also a huge advantage I have over others.

I’m a real person, not a huge company or brand. I’m sincere and honest. You know what you are getting if you partner with me. You can feel confident that when we sign a contract, I won’t farm the work out to a high school or college student looking to make a couple extra bucks. You can see my personality, and know exactly what I’m bringing to the table in our partnership. You can base your decision to work together off of reality, not a show put on by a marketing or PR team.

When I think about it, it is in fact much cooler to be small and independent instead of big and corporate, and I am proud to be able to say “I” in my communications and content. I’ve built this business with a lot of time, sweat and tears, and I am proud of and confident in what I provide my clients. I can showcase my passion, talent, experience and personality, and that’s one of the things that makes me a great partner.

I’ve done enough research and reading about how important it is to humanize your brand in order to connect with your audience. Consumers want to feel special, and like they are speaking to and engaging with a person, not a big company. I write about this and share it with clients. But I’m guilty of doing the opposite because I’m afraid of being small.

When in reality, I am the only human behind my brand, and everything you read from my company was written by me, for you. I want to engage with you. Educate you. Work with you. One on one. I want to help your business, make your marketing strategy better, and increase your leads and sales. And I’m excited to be able to offer that.

Moral of the story: Don’t be afraid to be small. Show your personality. Use your voice. Be a person, not a big company, no matter how large or small your company actually is. Appreciate and use your competitive advantage.