Over the past couple of months, my clients have kept me on my toes with quite a bit of end-of-summer work coming my way. I’ve spent dozens of hours between June and now cranking out content on a variety of topics including personal finance, healthcare, Medicare, job search and career information, travel and more.

While I’ve been busier than ever, it’s been the most exciting and fun time of my freelancing career so far. Plus, not only have I been writing, but I’ve been forced to perfect an even better organization and time management system for myself.

That said, the time has come once again to expand my business. I’m ready to bring more work to Callahan Communication.

If you or someone you know owns a business or works for a company who is in need of content production, freelancers, or contractors for marketing purposes, my Contact Me form is a great place to start! Or, they can send me a private message on Facebook or Instagram @callahancommunication.

I’ve also been working diligently on putting together a services & pricing guide and client welcome packet for prospective and new clients to help ensure we have the best working relationship possible and they get all deliverables they’re expecting.

Read on to learn what you’ll get if you contact me and if you hire me!

what I include in my services & pricing guide

When you contact me to learn more about how we can best work together and what I can bring to your business, I will email or review in person a services & pricing guide. This guide is meant to be a high-level overview of my business and what I offer so that you can make the most informed and best decision for your brand.

my story

I love what I do, and I’ve been doing it for a long time. Here, learn more about me as I introduce myself and my business, including what I value, why I do what I do, and what I hope to do for you. It’s essential that prospective clients know they are working with a person, so I’ll also give you a peek at who I am and what I’m all about.

service packages overview

If you have a general idea of the types of services you’ll need, great! I’ll send you package overviews specific to your needs. If you aren’t sure yet, that’s ok too! You’ll receive summaries of my most encompassing service packages and we can narrow down your options from there.

deliverables

I want to make sure it’s clear what you’ll receive, gain and achieve after working together, so here I’ll outline specific deliverables to each service package. However, I recognize flexibility is key, so once hired, we can work together to clearly outline deliverables tailored to your needs.

portfolio

I want you to feel confident that I’ll bring exceptional work to the table, so here you’ll find information about past clients, as well as links to previous work so you can see for yourself.

client testimonials

And, you don’t have to take just my word for it. Read some testimonials from previous happy and satisfied clients.

processes

When you hire a freelancer or agency, you need to know what to expect. Here, find a general outline of my processes so you know what to expect and when, and to better understand if we’re a good fit to work together.

FAQs

This list of frequently asked questions from clients, and my answers, can help ensure a positive, successful working relationship.

call to action

Ready to learn more? This section outlines all of the ways you can contact me to take the next steps, including scheduling a free consultation, contract and SOW process, and more.

what I include in a client welcome packet

Once you’ve let me know you’re interested in working together, I want to make sure you feel confident and comfortable with your choice. You’ll receive either in the mail, through email, or in person, a client welcome packet guiding your through the most important pieces of working together.

welcome message

You made the right choice by hiring me for your content or digital marketing needs. I’ve spent almost my entire life immersed in the world of content and communication, and want to help business owners be successful through the power of the written word.

services overview

This page summarizes the services/package you’ve hired me for, so it’s clear what is (and isn’t) included. Our formal contract and statement of work will be built off of this information so we are always on the same page and expectations are clear.

communication

I take pride in being available for my clients. I’ll hare with you the best ways to contact me, and how and when I’ll plan to communicate with you.

processes

Here, I’ll be very clear about my process so you’ll know what to expect, including what I need from you, what I’ll deliver, deadlines, and more. This includes the contract, SOW, deliverables, editing processes and more.

I’ll also take time to briefly explain my process for investigating and understanding your brand and business, how I create content that works for you, and what the editing and finalization process entails so you can rest assured you’re receiving exceptional work every time.

guidelines

I want to make sure we both are maximizing our time working together, so I’ll share some guidelines and best practices that may be helpful.

tools & resources

If applicable, I’ll share tools you need to be familiar with, plus links to information, ebooks or other educational or informational tools that may be helpful during our time working together.

FAQs

This list of frequently asked questions from clients, and my answers, can help ensure a positive, successful working relationship.

next steps

I’ll clearly state for you what next steps are, either from you or myself, as well as timelines. I want to make sure you feel confident in moving forward together.

If you’re a freelancer and looking to grow your business, feel free to use my services & pricing guide and client welcome packet outlined here for inspiration for your own brand!